Privacy Policy and Data Protection Overview

We value your privacy and strive to ensure your personal information is protected. This policy outlines how we collect, use, and safeguard your data when you interact with tovalenara.sbs, in compliance with Australian privacy regulations.

Information We Collect and Hold

Personal data is collected for essential purposes, allowing us to deliver relevant content and services to our users and improve user experience across the site.

• Details you provide when signing up for updates, including your email address and contact preferences, are collected.
• Automated technical information such as IP address, browser type, and device identifiers are logged for site optimization.
• Usage and interaction data, like page visits and engagement, help us understand how you use our website and inform our improvements.
• Any message or support request data you submit through our contact forms is stored to resolve your queries efficiently.

How We Use Your Information

Collected information is used strictly for providing and enhancing our services, and not for unauthorised marketing or distribution.

• Manage and personalise your site experience, tailoring content where appropriate.
• Monitor site performance and troubleshoot technical issues to enhance usability.
• Respond to your communications, including support requests or feedback submitted through the website.
• Comply with legal requirements, industry standards, and regulatory mandates as needed.

Legal Basis for Processing Data

We process your data based on valid legal grounds under Australian law and relevant international regulations.

We rely on your consent, performance of a contract, or compliance with law as primary reasons for handling data, ensuring every action taken is justified and transparent.

Sharing Your Data

Your data is kept confidential and is only shared with third parties when necessary and for specified business purposes.

• We may share information with service providers who assist in delivering our digital services and maintaining tovalenara.sbs securely.
• Personal data may be disclosed to meet regulatory or legal obligations as required by law.
• If there is a business transfer, such as a merger or acquisition, your data may be part of the transferred assets, with appropriate protection measures applied.

Data Security

Your personal data is secured through a combination of industry-standard safeguards, internal protocols, and regular monitoring. We use encryption, access controls, and ongoing training to minimise risks to your information. Despite robust efforts, absolute security cannot be guaranteed, so we encourage you to contact us if you have specific concerns or encounter suspicious activity.

Your Rights

You have control over your personal data and are entitled to exercise rights under relevant privacy laws.

• Request access to the information we hold about you and receive a copy if desired.
• Ask for corrections to incorrect, incomplete, or outdated personal details.
• Withdraw your consent where we rely on it for data processing, or restrict our handling of your data.
• Request deletion of your information within legal retention requirements, or object to certain types of processing.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to enhance user experience and analyse site performance. You can manage settings or block non-essential cookies as outlined in our dedicated Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Us

If you have questions regarding our privacy practices or require assistance with your data, reach out using the contact methods below. Our team is committed to addressing your concerns respecting Australian privacy law.

Privacy Policy Updates and Amendments

We may update this privacy policy to reflect changes in law or improvements in our practices. Continued site use means acceptance of the most recent version. Major changes will be communicated clearly.